APAC Compliance Helpdesk

APSCo has partnered with CXC, a global leader in workforce compliance and contractor management solutions, to provide members with access to APAC compliance guidance and support.

 The APAC Compliance Helpdesk is available from 9:00am to 5:30pm SGT, Monday to Friday. Our target turnaround time is within 24 hours. To help us respond efficiently, please include key details of your query, including the country/market concerned.

Members will receive up to 20 minutes of free, impartial and confidential compliance guidance, covering topics such as contractor engagement, worker classification, local regulatory considerations, insurance requirements, and general employment-related compliance guidance across APAC jurisdictions. 

To use the APAC Compliance Helpdesk, please complete the form below and provide some basic information on your query, including the country concerned, your work email address, and contact telephone details. This helpdesk is designed to provide general compliance guidance only and is not intended to provide legal advice. If legal advice is required, members should refer the matter to the APSCo Southeast Asia Legal & Compliance Helpdesk, which can provide the member with details of our Legal Trusted Partners.

Our helpdesk staff and Partners treat all helpdesk users with courtesy and respect. Similarly, we expect our helpdesk staff and Partners to be treated in the same way. We have a duty to protect the welfare and safety of our helpdesk colleagues. Aggressive, abusive or threatening language and/or behaviours towards our helpdesk staff or Partners will not be tolerated under any circumstances. 

APSCo Helpdesks can only form opinions and provide generic guidance based on the information provided by the user of the Helpdesk. Information provided by the helpdesks should not be treated as professional legal, accountancy or compliance advice. The helpdesks are not regulated by the Solicitors Regulatory Authority, the ICEAW or any other regulatory body and no professional/client relationship exists between the helpdesk advisor, their organisation and the user. Any advice given is non-binding.  

If partial or incomplete information is provided to the helpdesks, the opinion given is likely to differ to that which would be given if based on the full facts. To the fullest extent permissible by law, APSCo, its helpdesk partners and its advisors (the helpdesk providers) hereby exclude all liability in so far as permissible in law, for any claim, loss, demands or damages of any kind whatsoever arising out of or in connection with the use of the helpdesk and/or any information, opinion or advice given and the helpdesk user will hold the helpdesk providers harmless in respect of such claims.